Question 1

What photos work best?

Accepted Answer

Bright, well-lit images with clear subjects. We recommend at least 1200×1200 pixels — most phone photos taken in good light work great. We print at a 4:5 ratio in three sizes: 8"×10", 12"×15", and 16"×20".

Question 2

What size are the hexagon stickers?

Accepted Answer

Each difficulty uses a different hexagon size: Easy uses 1" hexagons, Medium uses 0.65" hexagons, and Hard uses 0.35" hexagons. Smaller hexagons mean more detail — and more stickers to place.

Question 3

Which difficulty can I choose?

Accepted Answer

Medium and Hard are available for every kit size. Easy (1" hexagons) is only available for our Medium and Large kits, since the larger hexagons need more canvas to form a clear image.

Question 4

How long does it take?

Accepted Answer

We craft each kit in 3–5 business days, then ship in 5–7 days. International shipping adds a few days.

Question 5

Can I see the design before it ships?

Accepted Answer

Yes — every kit is reviewed against your approved preview by a real human before it leaves us.

Question 6

Is this a good gift?

Accepted Answer

It's one of the most personal gifts you can give!

Question 7

What if I'm unhappy?

Accepted Answer

We'll remake or refund within 30 days, no questions asked.

Question 8

Do you ship worldwide?

Accepted Answer

No.  We only ship to the United States at the moment.

Things people ask us.